HEIM

Project Management Tool for Residential and Commercial Designers

TRADITIONAL UX

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A mobile and desktop application where multidisciplinary design teams can organize, communicate, and share amongst each other and their clients.

PROBLEM STATEMENT

TYPE

Project Management Application for Residential and Commercial Designers

Develop mobile & desktop application from start to finish
Conduct a competitive analysis, user interviews, user testing, and usability testing
Create user personas, user flows, wireframes and a high-fidelity Figma prototype
Gather information for design system & style guides files to pass onto developers

Heim users need access to a project management tool to help keep projects organized, easily accessible, portable, with a clean aesthetic to share amongst multidisciplinary teams and clients.

We will know this to be true when users can effectively access and share all documents, contacts, and project information from any location.

PROJECT DURATION

July 2022 - June 2023

PROJECT OVERVIEW

Heim means home in German. This application was created to aid designers of multiple disciplinaries in managing design projects and connecting with clients.

There are multiple types of users that can use Heim. Each have their own privacy settings set by the project owner.

NOTE: Due to client client confidentiality, complete project details are not disclosed.

TOOLS

UsabilityHub (A/B Testing)
Lookback(User Testing & Usability Testing)
Figma (Mid & High Fidelity Wireframes & Prototype)

MY ROLE

PROTOTYPE - COMING SOON

VIEW HIGH-FI WIREFRAMES

OVERVIEW

INTRO

DESIGN PROCESS

UNDERSTAND

DEFINE

IDEATE

PROTOTYPE

TEST

COMPETITIVE ANALYSIS

USER INTERVIEWS

RESEARCH GOALS

I need to know how users keep their projects organized
I need to know if users use any project management software to gather project information
I need to know what other tools/software users use to create their file documentation
I need to know if users will want files created in one place or just uploaded
I need to know if users would like to share items with other parties that are not in their company portal
I need to know if users prefer printed or digital files
I need to know if users would prefer a mobile or website application for site visits
I need to know how users know who their vendor rep is for each company

INTERVIEWEES

HENRY

AZURA

MILO

36 years old

He/Him

Architect

26 years old

She/Her

Interior Designer

56 years old

He/Him

Cabinetry Installer

RESULTS

Interviews were 30-45 minutes long and were completed via a video call.
I found that most users organized their files via file folders on their desktop and printed a selection of documents to organize in a binder
I found it that only one user used a project management software, but they did not used it in full. They depended on their file organization on their desktop more
I found that users used microsoft office, autocad, photoshop, fusion 2020, and sketchup to create their design files for each project
I found that users would like to share documents with their clients, vendors, and other design teams not in their organization, but are worried about privacy and limiting their access
All users were interested in a mobile and website application.
All users rely on their memory to remember who their vendor rep is for each company

TAKEAWAYS

File organization was the main priority to keep each project maintained
A variety of complex design software is needed to create design files, but users would like one location to upload published documents
Users want to be able to share files and updates with other parties, but need limitations added
A website application will be used most, but a mobile application via phone or tablet is needed for quick access on a job site if they do not have their laptop
All users use a task organizer via their notes app on their phone or separate organization app
Users would like to send invites to clients to keep up with the project status/timeline so they do not need to be in constant contact with them via email or phone
A connection to each vendor will be needed to keep up to date with the latest products